Overview
20 min
Exam time: 180 minutes
Question structure: All multiple choice
Questions: up to 70
Learn our approach before you study
Knowledge of product features is half of the exam. The other half is knowing why and when to use those features in order to strike the best balance between meeting business needs in the short term and keeping the application healthy in the long term.
Jira is highly configurable which often means that you can meet business requirements exactly as requested. But it doesn’t always mean that you should. You must ask all the right questions so that you can give customers what they need rather than what they want.
Our approach with both the certification prep materials and the exam itself is to help you brush up on your product knowledge while learning about good governance and best practices.
👇 Click the tabs below to explore the range of topics covered in this course.
Certifications are typically designed for application admins
A Certification in Jira Administration for Cloud validates that an admin has the following skills:
- can interpret and translate business requirements into product configurations.
- understand features and administrative responsibilities specific to Jira for Cloud.
- know the ins-and-outs of workflows, security, permissions, field and screen customization, and system settings available through the user interface.
- understand how administrative choices affect Jira's security, scalability and day-to-day manageability.
- can leverage Atlassian resources and community to help your team implement best practices within Jira.
Tips for working through the exam questions
We have laid out topics in a logical order to optimize learning and balance the amount of knowledge that is being covered. The sample questions have been paired with the topic area they most closely correspond to.
However, on the actual exam, questions are not presented in any particular order. And you will have no indication of what piece of knowledge is being tested. Also, many questions include multiple concepts. Therefore, you need to be able to understand and analyze each and every question on its own merit.
👇 Click the tabs below to explore the range of topics covered in this course.
Optimize your exam experience
Optimizing your exam experience involves strategic preparation and execution. By prioritizing your questions with clear answers, flagging uncertain ones for review, managing your time wisely you can maximize your score and reduce stress.
👇 Click the boxes below to learn about three ways you can maximize your scores in the exam.
Where and when is the exam offered?
This exam can be proctored online or in a testing center. You will choose a method and time that works for you at the time you schedule your exam.
The following test aids are permitted during the exam:
- Hard copy of English or English translation dictionary (allowed both online or at testing centers)
- Pencil/pen and paper (allowed at testing centers only, and must be supplied by the testing center)
- Water in a clear container
Prepare for your online testing appointment
If you opt for the online exam there are a few tips that will help ensure you are ready for a smooth and successful testing experience.
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Things to keep in mind!
- Get hands-on practice across all the topics, paying particular attention to functionalities you work with less often.
- Be confident with how Jira operates without any apps installed.
- Review and practice all of the Jira Administrator's responsibilities.
- Consult the Atlassian product documentation to learn about nuances of each topic that you may be unfamiliar with.
- If you typically use a localized product, use the English version to prepare for the exam, so that you'll be familiar with the names of menu options and other product features.
- Be sure you have a high-level awareness of other roles involved in maintaining Jira (e.g. system administrators, server administrators) and how this larger team works together.
In a 2021 survey, 86% of Atlassian Certified professionals reported their credential increased their professional credibility at work and throughout their professional network
Introduction to Sandbox challenges
Practicing with a new Jira Cloud environment
Practice is paramount to passing the Atlassian Certification exams. We recommend you use an English language Jira Cloud environment without any apps. You can use a test or staging cloud instance in your organization if one is available. However, it may contain apps and some of the configurations and settings may have been changed from those which come out-of-box with Jira. Therefore, you may be better off creating your own Jira Cloud test environment for exam preparation.
Use the challenges to put your skills to the test.
To pass the exam, technical knowledge of Jira features is crucial, but it is not enough. The majority of exam questions are based on business requirements that must be understood, analyzed, and evaluated to find the correct answer (or answers) that fit the particular constraints of each question scenario.
Oftentimes, there may be multiple ways to implement a business requirement in Jira. Up to now, you may be accustomed to doing things in just one way that works for your business. But on the exam, you must decipher which question details are important, and which are distracting, and weigh that against the pros and cons of several possible solutions. Bottom line, you need to explore Jira thoroughly, beyond the experience you've had in your day-to-day job.
For this purpose, we offer the lab challenges to guide your exploration, research, and analysis of Jira to respond to various complex scenarios and understand available features. These help to develop your approach and prompt you to investigate different solutions to help you prepare for the exam.
You are responsible for accessing or creating your own test environment to perform these challenges.
Get ready to start your lab challenges!
Your multi-national company is about to start using Jira. To have a proper launch, Jira should be appropriately configured and look familiar to all new users. You are tasked to make sure everything is in order and matches company guidelines.
Research what options are available to make Jira look and feel and match your corporate brand. The company has multiple branch offices across the globe. Therefore, some system and user default settings need to reflect a local language, timezone, date/time format, etc.
- What is possible to configure at the system level and user level?
- What impact do system settings have on personal settings updated by the users themselves later on?
- Which system entities can be translated and how?
- What are the implications of translations on tasks performed in Jira (e.g. reporting, searching, administering the instance)?
Users must be able to navigate easily to the company’s Confluence instance and other websites.
- Research the Application navigator
- Create an application link from Jira to Confluence.
- Is it possible to target only specific sets of users?
- What are the global settings and how can they be configured to be available in projects?
Set up a cloud environment
To set up a new site:
- Log into your Atlassian account
- Go to the Jira pricing page in a new browser tab.
- Under the standard plan, click Start Trial.
- In “Claim your site” box, enter a test site name.
- Click Agree.
- Keep selecting Skip for “Select the tools you use the most”, “Invite your team”, “Help us set up Jira”.
- Select Kanban for your template.
- Give it a name and key and select Create.
Let’s talk about site details!
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