Collaborate in Confluence
10 min
Beginner
By the end of this lesson, you'll be able to:
- Use comments, mentions, and reactions to communicate
- Resolve and reopen comments
- Share pages
- Export pages for external stakeholders
Use comments, mentions, and reactions
Comments and mentions are powerful features to collaborate with teammates. You'll use both features often to give feedback, ask questions, and bring your entire team into the conversation.
Why should you use comments and mentions?
✔ They save you time and make you more efficient. Comments allow you and your team to work asynchronously, limiting back-and-forth emails and unnecessary meetings.
✔ They help you gain new perspectives and ideas. With comments, more teammates can get involved in brainstorming and ideating. These fresh perspectives give projects the best chance for success.
✔ They create a culture of openness and support. Using comments provides transparency and openness across your team.
👇Click to learn more about the different kinds of comments and mentions.
One way to use comments is to add a comment to an entire page. Here's how:
- Scroll to the bottom of the page.
- Type a comment in the comment field.
- Select Save.
When you comment on a page, you will automatically start 'watching' that page. That means you'll receive email notifications when others add comments or changes to the page are made. Your teammates can reply to or react to your page comments. If they do, you'll be notified.
👇 Here's how to add comments to a page.
Resolve comments to show you’ve addressed them
After you’ve read and addressed feedback in comments, you may no longer want those comments to be visible. You can mark an inline comment as Resolved while editing or viewing a page to remove the yellow highlight and hide the comment from view. Just as comments appear in real-time, they also disappear in real-time as they are deleted or resolved.
If you want to see all the comments marked as resolved for a page, you can select to view Resolved comments. If there’s a resolved comment you need to bring back, you can select Reopen under the comment.
👇 View and reopen the resolved comments on a page.
Provide quick feedback with reactions
Reactions are a quick way to provide visual feedback on a Confluence page, blog post, or comment using emojis. When you add a reaction, the author of the content will get a notification. If enough people add reactions to a page or blog, it will appear in the Popular section of the Home Feed.
👇Click the boxes below to see different ways to use reactions.
Share pages
You'll often need to send pages to other users, teams, or groups. The Share button at the top right gives you two easy ways to share a page, blog post, or whiteboard:
- Enter the name of an individual, team, or group, or enter a specific email address. Type a quick message. Select Send.
- Select Copy link to copy the URL. Paste the URL in an email or messaging app to share with teammates.
Be sure that whoever you are sending the page to has the appropriate permissions to view it.
👇Watch this video about sharing pages.
Sharing content in a meeting? Use Presenter mode!
Presenter mode is perfect for sharing Confluence content during a meeting or for helping you focus when reviewing content on your own. Presenter mode displays the content in full-screen view, stripping out all side panels, options menus, and in-line comments to provide a clean and simple presentation.
To use Presenter mode:
- On any published page, select More actions (represented by •••).
- Select Presenter mode.
Alternatively, you can use the 'r' keyboard shortcut.
Export pages
You may need to share documentation from Confluence with someone who can’t access it, like vendors or consultants outside of your organization. You can export any Confluence page to Microsoft Word or PDF.
To export a page:
- On any published page, select More actions (represented by •••).
- Select Export and then Export to Word or Export to PDF.
If exporting to Word, the Word document will download automatically once selected. The PDF may take a moment to process and require you to select Download PDF.
👇 Here's how to export a Confluence page to PDF.
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Enhance pages in Confluence
- Enhance page headers
- Format your page
- Power dynamic pages with macros
- Adjust page width