Jira Service Management Agent Essentials

Earn the Jira Service Management Agent Essentials certification

Prove you know what’s essential to providing efficient and resolution-focused service in Jira Service Management.

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Jira Service Management Agent Essentials

Exam details

The Jira Service Management Agent Essentials certification exam is for agents who use Jira Service Management to track and resolve incidents, problems, changes, and service requests.

About Atlassian Certified Associate certifications

Get credentialed as soon as you’re skilled in Atlassian products and solutions.

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Designed for Atlassian product users

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Quick and affordable

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Industry-recognized

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Stackable for work-relevant designations

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Recommended experience and training

Get exam-ready by combining documentation review, independent study, real-world experience, and our free on-demand training.

Ready to earn your certification?

You can take the exam online or at a testing center. If you’d like, you can use training credits to purchase vouchers for the exam. You can also pay with a credit card or PayPal.

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Collaborate with fellow learners in Atlassian Community’s Training and Certification group.

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Related credentials

Earn the ITSM with Jira Service Management Foundations certification
Earn the Confluence Essentials certification
Earn the Managing Jira Service Projects for Cloud certification