Enhance your content using Atlassian Intelligence

15 min

By the end of this lesson, you'll be able to:

  • Enhance content and tone when editing issues and comments
  • Improve existing content and tone when drafting pages in Confluence
  • Add structure to an issue’s description using issue reformatter

Transform content with Atlassian Intelligence

Atlassian Intelligence provides tools for:
  • Versatile content creation: Users have the ability to edit content in various formats and styles, ranging from project documentation to customer communications. AI plays a crucial role in producing text that is relevant and specifically tailored to meet individual needs.
  • Audience-specific writing: AI evaluates the context and audience of the content being refined, offering suggestions to help customize the writing style and tone. AI helps craft messages that resonate with both technical and non-technical audiences.
  • Clear and concise communication: AI editing features allow users to enhance their communication's clarity and conciseness. AI suggests simplifying complex language, removing redundancies, and structuring information for better understanding.

How to use AI to edit content

After writing, highlight text to access Atlassian Intelligence features, revealing a floating menu bar with AI options.
👇 Click the icons to view options for editing the selected text using Atlassian Intelligence.
A Confluence page. Some text has been highlighted, and a menu appears above with Comment, improve writing, and the AI icon.

Let’s look at some examples for transforming content.

You can ask Atlassian Intelligence to change the tone of a comment you’re leaving for someone to be more friendly or more formal, improve the writing, fix the spelling and grammar, or even translate the reply to another language.
👇 Click the boxes below to see how you can use Atlassian Intelligence to improve writing and communication.
These editing tools are available in Confluence, Jira, Jira Service Management, Trello, and Atlas. Whether you are editing Confluence pages, or text in issues in descriptions, comments, or summaries. The steps are the same!

Format issue descriptions with AI issue reformatter

Have you faced challenges understanding a Jira issue due to dense text? You might have leaned closer to your screen as you read it line-by-line, even word-by-word, to check that one acceptance criterion or requirement. Despite your best efforts, have you ever missed a key requirement or piece of information, resulting in rework down the track? AI issue reformatter can help with that!
AI issue reformatter allows users to reformat their issue descriptions into a structure.
AI issue reformatter can be accessed using Atlassian Intelligence icon in the editor and by selecting the Improve Description option. Atlassian Intelligence will understand your description and suggest how it could be restructured to improve readability.
Improved and structured description will:
✔ Standardize the format
✔ Makes it easy for a user to understand the information as they work on issues.
✔ Creates an opportunity to pull pieces of the description out across multiple tickets.
To format issue descriptions:
  1. Select or highlight issue description that you want to format.
  2. Select AI icon or type /ai to bring up the Atlassian Intelligence pop-up.
  3. Select Improve Descriptions.
👇 Here's an example of using the Improve description feature to restructure the description.
A work item in Jira. Text has been highlighted in the description field. The AI menu appears below, and Improve description is highlighted.
👇 This is an example of the issue description that Atlassian Intelligence generates.
A Jira work item. The Improve description selection has generated a User Story, Context, Acceptance criteria, and other information.
You have the option to update your existing description, simply insert your new description below the existing one. You can also use the copy button to easily copy the text and paste it wherever you need.
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